Managing team members

Issue 1: Change username for people in my team #

Problem: Can I change username for my team members? #

Solution: #

You can directly edit your team members’ details yourself, without waiting your users to update it.

Profile editing est une fonction supplémentaire, que vous pouvez activer en mettant à niveau votre espace de travail vers l'un des plans payants.

Only admins and owners can perform this action. Also, keep in mind that if the user has multiple workspaces, their profile cannot be edited. 

To edit user’s profile:

1. Accédez à L'Équipe .
2. Cliquez sur les trois points à côté de la personne.
3. Cliquez sur Modifier le profil
4. Effectuez les changements (nom, email, photo de profil, début de semaine, capacité et jours ouvrables).
5. Sauvegarder les changements

Si vous changez d'adresse email, l'utilisateur devra d'abord confirmer la nouvelle adresse, après quoi elle sera modifiée.

If you’re on a free plan, your users will be able to edit their names on their own from their Paramètres du profil (hover over profile picture and click Paramètres). 

Issue 2: Change workspace owner #

Problem: How to change workspace owner? #

Solution: #

To change the workspace owner:

1. Accédez à L'Équipe .
2. Click the three little dots next to the team member’s name 
3. Choisissez Transfert de propriété

Team member is now set as a new owner.  

There can be only one owner. owner can transfer their role to someone else at any time. Only primary workspace owner can transfer the ownership to another user.
If you’d like to reclaim the ownership, a new primary owner needs to transfer that role back to you.

When you transfer the owner’s role, you’ll be downgraded to an admin and no longer in charge of the workspace. A team member you gave the owner’s role will receive a notification that you made them the new owner of the workspace.

Issue 3: Stop team member’s timer #

Problem: How to stop team member’s timer #

Solution: #

If you’d like to stop someone else’s timer, you can désactiver that user on the L'Équipe page and then reactivate them again. After deactivation, user’s time entries are discarded.
After reactivation, the user or admin and owner on a paid plan can add these time entries manually, again.

If you’re a workspace owner on an Entreprise plan, you can log in as any user and directly stop the timer.

To do that:

1. Accédez à Comptes .
2. Cliquez sur l'onglet Log into another person’s account

If you’re on a Basic plan, or any plan above, your team can stop the team member’s timer with the owner and admin user roles.

1. Allez dans Calendrier .
2. Choose teammate
3. Click red dot in Aujourd'hui .