Freshdesk Time Tracking Integration

Track time on tickets right from Freshdesk with just one click. Later, run time reports in Clockify, the most popular free time tracking app.


Get Clockify Time Tracker on Chrome Web Store Get Clockify Time Tracker on Firefox Store Get Clockify Time Tracker on Microsoft Store

Freshdesk time tracking integration screenshot

How to track time in Freshdesk

Step 1

Create Clockify account

Sign up here for free

Step 2

Install our browser extension for time tracking

Get extension for Chrome or Firefox.

Step 3

Start timer inside Freshdesk

Clockify timer button will automatically appear in all Freshdesk tickets.

Freshdesk time tracking - timer appears in Freshdesk tickets
Step 4

Timer starts ticking

Clockify will pick up Freshdesk's ticket name and ID, and the timer will start ticking. You can stop the timer from anywhere (browser, mobile, or desktop).

Freshdesk time tracking - timer starts ticking in Chrome
Step 5

Run time reports and manage projects

In the web version, you can edit past entries, analyze time, manage projects, invite people, review timesheets, and export reports.

Web version of Clockify app

Get extension to track time in Freshdesk

Get Clockify Time Tracker on Chrome Web Store Get Clockify Time Tracker on Firefox Store Get Clockify Time Tracker on Microsoft Store